Fare Rules

Our fares are structured to provide you with choices as you plan to fly with us.

Flight Date & Time Change Policy

gSaver

You can change your flight date and time up to 2 hours before departure, with a change fee and fare difference. If the new fare is lower, you will not receive a refund. You can reschedule multiple times within the ticket's validity, subject to the applicable fees.

gClassic

You can change your flight date and time up to 2 hours before departure, with a change fee and fare difference. If the new fare is lower, you will not receive a refund. You can reschedule multiple times within the ticket's validity, subject to the applicable fees.

gFlex

You can change your flight date and time up to 2 hours before departure, with any fare difference. If the new fare is lower, you will not receive a refund. You can reschedule multiple times within the ticket's validity, subject to the applicable fees.
Name Correction

gSaver

Name corrections (up to 3 characters) are free through gCare. Fees apply for corrections made at the airport desk. "Name" includes first, middle, and last names as shown on the ticket.

gClassic

Name corrections (up to 3 characters) are free through gCare. Fees apply for corrections made at the airport desk. "Name" includes first, middle, and last names as shown on the ticket.

gFlex

Name corrections (up to 3 characters) are free through gCare or at the airport desk. "Name" includes first, middle, and last names as shown on the ticket.
Infant Fare

gSaver

An infant (under 2 years old) travelling on an adult's lap is subject to a fee of NGN 10,000 (or as the company updates). Please be aware that the fee applies to one infant per adult.

gClassic

An infant (under 2 years old) travelling on an adult's lap is subject to a fee of NGN 10,000 (or as the company updates). Please be aware that the fee applies to one infant per adult.

gFlex

An infant (under 2 years old) travelling on an adult's lap is subject to a fee of NGN 10,000 (or as the company updates). Please be aware that the fee applies to one infant per adult.
Child Fare

gSaver

Child fare (Ages 2-12): Same as adult fare for children over 2 years or those occupying a seat.

gClassic

Child fare (Ages 2-12): Same as adult fare for children over 2 years or those occupying a seat.

gFlex

Child fare (Ages 2-12): Same as adult fare for children over 2 years or those occupying a seat.
Cabin Baggage

gSaver

Allowable 7 kg cabin baggage with dimensions: 55 cm x 40 cm x 24 cm (all inclusive—carry-on purse/handbag and/or laptop, trolley bag, and/or backpack).

gClassic

Allowable 7 kg cabin baggage with dimensions: 55 cm x 40 cm x 24 cm (all inclusive—carry-on purse/handbag and/or laptop, trolley bag, and/or backpack).

gFlex

Allowable 7 kg cabin baggage with dimensions: 55 cm x 40 cm x 24 cm (all inclusive—carry-on purse/handbag and/or laptop, trolley bag, and/or backpack).
Checked Baggage Allowance

gSaver

This fare class includes 0 kg of checked baggage. A customer can purchase additional checked baggage based on needs. Please note that excess baggage fees not utilized (full or partial) are not refundable.

gClassic

This fare class includes a checked baggage allowance of 1 item, not exceeding 15 kg in weight. Based on needs, a customer can purchase an additional checked baggage weight allowance in kg. Please note that excess baggage fees not utilized (full or partial) are not refundable.

gFlex

This fare class includes a checked baggage allowance of 1 item, not exceeding 23 kg in weight. Based on needs, a customer can purchase an additional checked baggage weight allowance in kg. Please note that excess baggage fees not utilized (full or partial) are not refundable.
Infant Baggage Allowance

gSaver

Customer with infant is allowed 1 checked baggage item (max 5kg) for the infant.

gClassic

Customer with infant is allowed 1 checked baggage item (max 5kg) for the infant.

gFlex

Customer with infant is allowed 1 checked baggage item (max 5kg) for the infant.
Web Check-in

gSaver

Web check-in is available from 24 hours up to 3 hours before departure.

gClassic

Web check-in is available from 48 hours up to 3 hours before departure.

gFlex

Web check-in is available from 48 hours up to 3 hours before departure.
Airport Check-in

gSaver

An airport transactional fee is applicable for check-in and boarding pass issuance at any airport desk.

gClassic

An airport transactional fee is applicable for check-in and boarding pass issuance at any airport desk.

gFlex

Airport check-in to obtain a boarding pass is available at no cost for this fare class.
Seat Selection

gSaver

This fare class attracts a fee for any preferred seat.

gClassic

This fare class includes free standard seat selection; preference seat attracts a fee.

gFlex

This fare class includes free seat selection.
gCafe (Prebooked Snacks & Beverages)

gSaver

gCafe voucher(s) can be purchased with ease on our website, either at the time of booking the ticket or during the online check-in process before the flight. Customer who misses both options on the website, as highlighted above, can purchase the gCafe in person at the airport during check-in on the day of travel.

gClassic

gCafe voucher(s) can be purchased with ease on our website, either at the time of booking the ticket or during the online check-in process before the flight. Customer who misses both options on the website, as highlighted above, can purchase the gCafe in person at the airport during check-in on the day of travel.

gFlex

gCafe voucher(s) can be purchased with ease on our website, either at the time of booking the ticket or during the online check-in process before the flight. Customer who misses both options on the website, as highlighted above, can purchase the gCafe in person at the airport during check-in on the day of travel.
Voluntary Cancellations and Refund

gSaver

Voluntary cancellation is not allowed, and our ticket is non-refundable.

gClassic

Voluntary cancellation is not allowed, and our ticket is non-refundable.

gFlex

Voluntary cancellation is not allowed; however, our ticket can be converted as a Green Africa Coupon for future use within the ticket validity period.
Name Change

gSaver

Not allowed

gClassic

Not allowed

gFlex

Not allowed
Voluntary Route Change

gSaver

Rerouting is allowed, subject to a rerouting fee and any fare difference.

gClassic

Rerouting is allowed, subject to a rerouting fee and any fare difference.

gFlex

Rerouting is free, subject to any fare difference
No Show or Missed Departure/Flight

gSaver

A customer may reschedule a missed flight (no-show) within the ticket validity period (one year from the date of purchase), subject to a missed flight fee and any applicable fare difference.

gClassic

A customer may reschedule a missed flight (no-show) within the ticket validity period (one year from the date of purchase), subject to a missed flight fee and any applicable fare difference.

gFlex

A customer may reschedule a missed flight (no-show) within the ticket validity period (one year from the date of purchase), subject to a missed flight fee and any applicable fare difference.
Ticket Validity

gSaver

A ticket is valid for one year from the ticket purchase date. All Green Africa tickets, including round-trip bookings, are one-way and treated as two separate tickets.

gClassic

A ticket is valid for one year from the ticket purchase date. All Green Africa tickets, including round-trip bookings, are one-way and treated as two separate tickets.

gFlex

A ticket is valid for one year from the ticket purchase date. All Green Africa tickets, including round-trip bookings, are one-way and treated as two separate tickets.